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Microsoft Teams Calling

Call anyone, anytime, from anywhere with a single communications platform

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Teams Calling plans for Microsoft 365 Phone Systems with Direct Routing
  • Unlimited plans for Teams Calling from $18 per month
  • 100% Australia-based support
  • Work from anywhere, on any device, seamlessly
  • Native contact centre for Microsoft Teams
  • Call recording, easy transfers, and video group call functionality for Teams
  • Intuitive and rich reporting
  • A truly unified communications platform.
Learn more about our deployment process

Eliminate comms complexity across your organisation with Microsoft Teams

Microsoft Teams needs no introduction. It is the fastest-growing business application in Microsoft’s history, and almost everyone has used it in some form or fashion at this point.

However, it is such a powerful tool that far too often, the benefits it can deliver are overlooked or underused. Teams Calling is a prime example of this. With most of an organisation’s communications and collaboration already the norm for Teams users, why not add Calls to have a truly unified communications platform?

Using Microsoft Teams Calling is the logical next step for any business wanting to remain one step ahead of the changing workplace landscape and escalating customer demands.

Solve these all-too-familiar
business problems
  • Costly and confusing traditional phone system management.
  • Cumbersome juggling of numerous devices and apps to manage customers and communication.
  • A lack of collaborative and contact centre call functionalities.
  • Inability to service customers and collaborate with your team in a hybrid or WFH environment.
  • Inefficient customer support
  • Long wait times and overall poor customer experience.
Reap the additional benefits of a
Teams Calling transformation
  • Hit the ground running with fast plug-and-play cloud technology setup and onboarding.
  • Streamline your systems and hardware with a unified communications platform.
  • Empower staff to collaborate and service customers from anywhere at any time on their chosen device.
  • Obtain intuitive and rich reporting for continuous improvement of customer service.
  • Gain modern cloud-based call functionality, including easy transfers, auto attendants, call recording, and video and group calls
soma’s Teams Calling Schema:
Teamscallingframework Graphic
Our six-stage Teams Calling deployment framework

To ensure Teams Calling is an easy and effective service, the soma team needs to ensure all the boxes are ticked behind the scenes so you get off to a smooth start. Our battle-tested and comprehensive six-stage framework will ensure you get the best out of Teams Calling with an optimised implementation and onboarding that is presented with real-time tracking to keep you in the loop every step of the way.

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Why Choose soma?

As a trusted Australian provider of cutting-edge ICT solutions since 2004, and a Microsoft Gold Partner for Cloud Platform Solutions, soma has the unique position of delivering world-class technology with experienced Aussie support—the best of both worlds.

Your business first

We understand that there is no one-size-fits-all when it comes to ICT solutions. We evaluate your tech needs, and curate solutions based on your specific situation.

Customer service

As a local Aussie business ourselves, we ensure we deliver exceptional customer service & communication throughout a project and beyond with dedicated Project Managers.

Security & peace of mind

Our longstanding track record of delivering ICT solutions spans leading businesses across various industries. Our local expertise is underpinned by cyber security certifications and ISO 9001 standards, and proactive business continuity and disaster recovery planning.

Cost-effective & ROI focused

Providing end-to-end ICT solutions and support means budgets do not need to be stretched across numerous service providers. We provide predictable fixed-cost project delivery to ensure a cost-effective, ROI-focused strategy is always incorporated into your plan with soma.

“We had a variety of old PABX phone systems across our 8 campuses. We were looking for a solution to simplify and unify our call solution across all isolated sites.

Fortunately, soma rose to the challenge for us and delivered an effective Teams Calling solution that simplified and connected our communication system across all locations. The solution provided increased staff efficiency and collaboration, reduced costs and improved the overall experience for our students. We thank soma for their fantastic support and invaluable Teams Calling solution for Novaskill.”
Novaskill 80X80
Eisell GiffordSenior ICT officer, Novaskill
“Our aging TIPT phone system needed to be upgraded to maximise efficiency, reduce costs, and consolidate our voice platform over our two locations. soma provided us with a Teams Calling solution for Office 365 that truly exceeded our expectations. It simplified and streamlined our communications across both locations and provided custom auto attendants and call flow management while reducing costs by over 1300%.”
Protech 80X80
Nick MaceyHSEQ IT/HR Manager, Protech
“For our new restaurant, we needed technical expertise to connect our calling systems and meet our security and compliance demands without blowing the budget.
The experienced team at soma provided all this and more with a fantastic Teams Calling solution. It securely connected all our desktop computers, desk phones and mobile devices, enabling us to meet customer demand right away through voice, video, and chat from anywhere at any time. We were up and running in no time.”
Siblingskirra 80X80
TJ CianciBusiness Owner, Siblings Kirra
Teams Calling plans for Microsoft 365 Phone Systems with Direct Routing
  • Unlimited plans for Teams Calling from $18 per month
  • 100% Australia-based support
  • Work from anywhere, on any device, seamlessly
  • Native contact centre for Microsoft Teams
  • Call recording, easy transfers, and video group call functionality for Teams
  • Intuitive and rich reporting
  • A truly unified communications platform.

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