Benefits of a Managed Service Provider

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What are MSPs and What are the Benefits of a Managed Service Provider?

Managed Services Providers – or MSPs – are often recommended as a cost-effective IT solution for small businesses. For a minimal monthly fee, MSPs such as soma technology group can provide a reasonably priced solution to the complex technology pains of small businesses. Sometimes an MSP will enter the picture to support an overworked IT support person or staff. They can also assume complete responsibility of all IT and network operations if need be.

MSPs can decrease the overall IT support costs by as much as 30% to 50%. Rather than stressing about technology, business owners can instead get back to focusing on growing their business. All while enjoying the benefit of a team of highly-trained IT experts boosting their network’s reliability and performance.

Key Benefits of a Managed Service Provider

  • Freed Up Resources and a Renewed Emphasis on Core Business – Most pricey repairs and recovery costs are the results of a lack of consistent monitoring and maintenance. While these activities are absolutely critical to day-to-day business operations, they are also repetitive, monotonous and “a time kill” for any IT support on the payroll. Both business owners and internal IT staff would much rather focus on revenue enhancing tasks like product development or the creation of cutting-edge applications/services. This is one reason routine monitoring and maintenance tasks are often neglected by an internal IT person or team, which always proves to be detrimental much later undoubtedly adds value to your business. We can keep your business relevant and on track with continually evolving technology, support, and productivity demands. Let’s face it – no small or medium-sized business can afford to fall behind with technology trends in today’s business world.
  • The Benefit of a Full Time Fully Staffed IT Department – at a Fraction of the Cost – Most small business owners live and die by proactive management. They just haven’t had the budget, resources or access to on-demand expertise to be proactive with information technology often misportrayed as a “threat” to an internal IT person or staff, we can instead alleviate internal staff of mundane network operations maintenance, repetitious monitoring of server and storage infrastructure, and day-to-day operations and help desk duties.
  • A True Partner Sharing Risks and Responsibilities – Earlier we alluded to mistrust of IT consultants who profit from your technological misery. In comparison, one the greatest benefits of a managed service provider is to deliver on contracted services, measure, report, analyze and optimize IT service operations, and truly become an irreplaceable catalyst for business growth. An MSP not only assumes leadership roles, but can also mitigate risks, enhance efficiency and change the culture by introducing internal IT operations to new technologies and processes.
  • Access to Expertise, Best Practices and World Class Tools and Technologies – we have worked with a variety of businesses and organizations. Since each client presents a completely unique set of business and technology needs, there isn’t a “one-size-fits-all” method to what they do. That said, they’ve likely seen it all, and the benefit of an experienced MSP management. We give business owners and overwhelmed internal IT staff affordable computer and server support, remote monitoring of critical network components like servers and firewalls, data backup and disaster recovery, network security, custom software solutions, and technology evaluation and planning. Freeing them from expensive computer problems, security threats like spyware and spam, and the repercussions of prolonged downtime. All without being “nickel-and-dimed” by on-call IT firms.

Interested to learn more?

If you would like to learn more about the benefits of a managed service provider? Talk to a tech expert from our managed IT services team on 1300 131 559 or get in touch with us online today!

Updated 17/01/2021

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