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Is your IT provider falling short?
Imagine a day without IT hassles—quick responses, zero recurring issues, clear solutions, and jargon-free communication. For most businesses in Australia, this is far from the reality.
We've heard the same complaints: IT providers unable to anticipate their needs, failing to tailor IT solutions to their business goals, and providing makeshift solutions rather than long-term improvements.
If you're feeling frustrated by IT that acts more like a bottleneck than a booster, you're not alone. It’s time to get rid of lackluster support and ill-fitting solutions that only complicate daily operations and stifle growth.
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With us, consider IT handled
Back in 2004, we started soma technology because we saw a gap—too many businesses were bogged down by IT problems and service providers that didn't understand their needs.
We set out to change that, focusing on swift, tailored IT solutions. And that’s what we’ve been doing ever since. We’ve empowered businesses across Australia with transformative IT services.
We know how maddening it is when the technology that’s supposed to make things easierbecomes a source of frustration. You deserve a partner who listens carefully, acts swiftly, and gets it right the first time.
That partner is soma!
What our clients say about us
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It's been a year since we teamed up with soma technology group, and honestly, it's been fantastic. They get us — they really do! They've put together this killer health report that's become our roadmap for all things IT. Looking forward to what’s next!
I have to give a massive shoutout to the folks at soma. They've been backing me up, and it’s made my job a whole lot easier. Their support is something I genuinely count on.
"soma IT has been providing IT services to Artius since 2016 and we continue to rely on soma as our preferred IT partner. Beyond their professional and effective day-to-day support for our entire IT environment, soma IT uses their understanding of our business and people to provide valuable strategic advice."
"I have great experience working with soma IT for one of my IT project. Highly professional team, problem solver and great communicator. Thanks for your services."
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"Lovely working with soma! Such a great team and amazing service. We highly recommend"
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"Excellent knowledge and services, can thoroughly recommend the entire soma team."
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"soma is the best. Their IT team excels at solving problems. Top-notch work!"
Top twelve reasons Australian businesses choose soma
Discover twelve compelling reasons that make us the preferred IT partner for Australian businesses, setting us distinctly apart from others.
Free initial consultation, no strings attached
You can start your journey to seamless IT at no cost. Just pick a convenient time when we can discuss your business needs to see if we are a perfect fit for you.
First month support absolutely free
Try our services without any fees for a month. If you choose to continue with us, you’ll also enjoy after-hours support for the first three months at no charge.
Complimentary dark web scan
We offer a thorough dark web scan to catch potential threats, identify vulnerabilities, and prevent identity theft—it’s valued at $300 but free for you.
Guaranteed 30-minute response for critical issues
We’ll address critical issues within half an hour. If we don’t meet up, you get two free days of service on the house.
We are not a "one-man-band"
Unlike many IT service providers with only a few technicians, we are staffed to the level where we can always deliver exceptionally quick and quality services to all our clients.
Tier 3 senior technicians handling your IT needs
With soma, your IT is managed by the highest-qualified professionals, providing the expert care and attention your IT systems deserve.
All-inclusive managed services at a fixed monthly rate
We offer a comprehensive package that includes unlimited IT support, maintenance, and management for a fixed monthly fee.
100% 24/7 Australian support
Our support team is based right here in Australia: No matter where you are in Australia, our local team is ready to support you—anytime, every time.
Biannual IT strategy reviews
Every six months, we’ll sit with you to review and ensure our IT strategy is driving your business forward. Not satisfied? You’ll get the next two sessions free (together with a detailed action plan).
Clear, honest pricing—no surprises
We believe in straightforward dealings—our prices are clear, and our service agreements are simple and fair.
IT solutions tailored to your business
We don’t believe in one-size-fits-all solutions. Our services are customized to fit your unique business needs.
Flexible IT that grows with your business
As your business evolves, so do our services. You can scale up or scale down as needed, to always fit your requirements perfectly.
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We are dedicated to supporting SMEs in Australia
Here’s a brief description of those we are perfectly fitted to serve:
- Small to medium-sized businesses throughout Australia
- Companies with 20 to 1000 employees
- Businesses that value transparency and reliability
- Organizations requiring stringent security standards
Faster, safer, smarter IT support
Immediate response
Imagine never having to wait long when an IT hiccup happens. Our promise is simple: help is on its way within 30 minutes for urgent issues.
Robust security measures
Your peace of mind is paramount. Our comprehensive security services ensure your data—and your customer's trust—are well protected.
Smart, lasting fixes
Nothing is more frustrating than recurring issues. With our high first-time fix success rate, we ensure problems stay solved.
Cost management
Our fixed fees and strategic reviews ensure that every dollar you spend on IT is an investment in scaling and optimizing your business.
Enhanced efficiency
Our goal is to make your life easier. We tailor our solutions to streamline your processes, letting you accomplish more with less hassle.
Innovative tech
We keep our fingers on the pulse of technological advancements, ensuring you have access to the best and latest solutions.
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Let's make your IT as reliable as can be
As the founder of soma technology, I've seen firsthand the transformational impact that effective IT support can have on a business.
It's not just about preventing problems before they happen; it's about setting the stage for your business to thrive and grow. We're here to ensure that your IT solutions are a driving force behind your success, not a hurdle.
I’m personally inviting you to experience the difference with soma. Let us show you how we can turn your IT systems into strategic assets that propel your business forward.
Claim your free consultation
Complete the form to sign up for your free consultation, come see how our tailored IT services can meet and exceed your technology needs.