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Fast, Friendly IT Support Coolangatta Businesses Can Rely On
Save time, stay secure, and grow with trusted IT support for Coolangatta businesses.
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Why local businesses trust our IT support in Coolangatta
Coolangatta is a unique blend of laid-back beach life and hardworking small businesses. But when your systems go down, it’s not so chill. Whether you're running a surf shop, a dental clinic, or a growing consultancy, you need IT support that’s fast, friendly, and gets it right the first time.
We help local businesses in Coolangatta and the wider 4225 area avoid downtime, protect sensitive data, and plan for growth. From computer repairs and laptop support to full-scale business IT solutions, we’ve got your back. Our team delivers on time, on budget, and with a smile—because we know tech should make life easier, not harder.
How do we stack up?
We make IT simple, secure, and stress-free.
customer rating from real clients
emergency support, every day of the year
of trusted service on the Gold Coast
customised solutions for your business
What you’ll love about working with us
We keep things simple, secure, and running smoothly—so you can focus on your business.
Fast response times
We don’t leave you hanging. Our local team responds quickly and solves issues fast, without the tech jargon.
Real people, real support
You’ll always talk to a real technician who understands your business—not a robot or overseas call centre.
No surprise costs
We guarantee 100% transparency in everything we do. You’ll always know what you’re paying for and why.
Security you can trust
We provide certified cybersecurity backed by ISO 9001:2015, ITIL, and CyberGRX Essential Eight Maturity Level 3.
Strategic IT planning
We don’t just fix problems—we help you plan for growth with expert advice and proactive management.
Peace of mind, guaranteed
soma reduces client risk by offering a satisfaction guarantee, transparent pricing, and flexible Afterpay financing for their services.
What’s included in our services
We make tech feel easy, with tools and support that just work.
Managed IT services
We handle your day-to-day IT so you can focus on running your business, not fixing computers.
Managed IT security
From firewalls to encryption, we keep your data safe and your systems compliant.
Business continuity
We set up backups and disaster recovery plans so you’re never caught off guard.
Telephony and VoIP
Clear, reliable communication tools that grow with your team—no dropped calls, no headaches.
Business intelligence
soma’s standout proprietary offering is its custom-built BI automation framework using Power BI — a tailored, end-to-end solution that boosts client efficiency and decision-making.
IT consulting and strategy
We help you plan smarter, budget better, and make tech decisions that actually help your business grow.
Our IT services in Coolangatta
We deliver secure, scalable, and proactive support for every part of your business IT.
Industries we support
We help businesses of all sizes across Coolangatta stay secure, efficient, and ready for growth.
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What you’re getting
You get more than just tech support—you get time back, fewer headaches, and a partner who cares. We deliver ultra-fast service without compromising quality, backed by ISO 9001:2015, ITIL, and CyberGRX Essential Eight Maturity Level 3.
Get superb IT management from the leading ICT service provider, with 100% transparency and zero-hassle support. For medium-sized businesses (50–200 users), we’re the team that keeps your systems humming—on time, on budget, and always secure.
Trusted by the best in tech
We’re proud to be certified and partnered with Microsoft, Cisco, VMware, Telstra, Vocus, Kaseya, Trend Micro, Palo Alto, Snaplogic, Egnyte, Dell, and HP. These partnerships help us bring you the best tools, support, and pricing available.
Awards and recognition
Our 4.99/5 customer rating speaks volumes—but so do our certifications. We’re ISO 9001 certified, ITIL accredited, and a recognised NSW Government supplier.
As a T Silver Partner and DATTO Platinum provider, we’re trusted by both clients and industry leaders to deliver top-tier IT support for Coolangatta businesses can count on.
What our clients say
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It's been a year since we teamed up with soma technology group, and honestly, it's been fantastic. They get us — they really do! They've put together this killer health report that's become our roadmap for all things IT. Looking forward to what’s next!
I have to give a massive shoutout to the folks at soma. They've been backing me up, and it’s made my job a whole lot easier. Their support is something I genuinely count on.
"soma IT has been providing IT services to Artius since 2016 and we continue to rely on soma as our preferred IT partner. Beyond their professional and effective day-to-day support for our entire IT environment, soma IT uses their understanding of our business and people to provide valuable strategic advice."
"I have great experience working with soma IT for one of my IT project. Highly professional team, problem solver and great communicator. Thanks for your services."
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"Lovely working with soma! Such a great team and amazing service. We highly recommend"
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"Excellent knowledge and services, can thoroughly recommend the entire soma team."
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"soma is the best. Their IT team excels at solving problems. Top-notch work!"
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Ready for stress-free IT support in Coolangatta?
Call 1300 131 559 or email hello@soma.com.au to chat with a local expert today.
Our satisfaction guarantee
soma offers a satisfaction guarantee and backs it with clear SLAs, ensuring clients get fast, reliable, and high-quality IT support.
Giving back to the community
Yes, our MSP actively gives back to the community. We've donated ICT Managed Services to the Kokoda Youth Foundation and provided discounted services to the Gold Coast Hospital Foundation since 2013.
Our team has also volunteered and donated during the Gold Coast Hospital Giving Days (2022–2023), participated in a 24-hour charity paddle for Men of Business Academy in 2020, and sponsored a charity golf day for the Kids with Cancer Foundation.
Need IT support in Coolangatta now?
Let’s fix your tech headaches today. Call or email now for same-day help.
Frequently asked questions
What are the benefits of IT support in Coolangatta for small businesses?
You get fast, local help when things go wrong—and proactive support to stop problems before they start. We handle everything from computer repairs to full IT management.
How can IT support in Coolangatta help protect my business data?
We specialise in cybersecurity, using firewalls, encryption, and secure backups to keep your business data safe and compliant.
Do you offer onsite IT support services in Coolangatta?
Yes, we offer onsite and remote support across Coolangatta and the Gold Coast, including laptop repairs, network setup, and system troubleshooting.
Can IT support in Coolangatta help with cloud migration?
Absolutely. We manage cloud transitions from start to finish—email, files, software, and more—making sure everything works smoothly.
What makes your IT support in Coolangatta different?
We combine real-time monitoring, certified security, and friendly local service. Plus, our satisfaction guarantee means we will make it right.
Do you support laptop repairs for Coolangatta businesses?
Yes, we handle laptop repairs, software issues, and hardware upgrades for businesses across Coolangatta—fast, affordable, and with no tech jargon.