Case Study: Chase Edwards

Overview

The need
Chase Edwards, as long-term Telstra Business clients identified that their Telstra billing had become extremely complex. With over 10 years of network services and contracts across multiple locations deciphering and reconciling costs had become too challenging
The solution
Chase Edwards Telstra account executive sort advice from soma technology group as a certified Silver Telstra partner. In consultation soma suggested conducting a network audit and billing health check service with ongoing consultation for Chase Edwards
The benefit
On receiving their soma audit and health check Chase Edwards could see that over 10 years of complexity could be simplified within weeks. soma technology group was instructed to resolve and manage issues highlighted within the reports. soma’s implementation has streamlined Chase Edwards network, saved them money and offered clarity around their services and billing.

Chase Edwards streamlines their Network & Communications environment

An audit, reporting and implementation by soma technology group transforms and simplifies a multi-site network
Chase Edwards was established in 2009 as a comprehensive Financial Services company. Chase Edwards has helped 100’s of Australian’s achieve their financial goals through mortgage, tax & debt reduction. As long-term Telstra Business clients across multiple locations Chase Edwards Telstra billing had become very complex.

Chase Edwards, together with Telstra set goals for improvement

In consultation Chase Edwards and Telstra knew that they had to redefine, simplify and better understand their IT & Communications network. They set aggressive goals, timeframes and benchmarks to gauge their success. First was to engage a professional partner and here is where soma technology group proved the perfect fit. Put simply, “this is one of our strengths. Deciphering and understanding networks that have ‘evolved’, aligning contracts across the service and providing the best value around new technology and current pricing” said Jodie Bryan National Sales Manager for soma. 

IT Manager for Chase Edwards, Gavan Walker is delighted with the outcome – his comments can be viewed here. Within the constantly changing, highly competitive and regulated Financial Services industry a robust modern technology environment is essential. Client requirements around portfolio management and data protection are vital and these new improvements helped Chase Edwards achieve their goals.

soma technology groups CEO, Justin Amos reaffirms the soma ethos of “striving toward never ending improvement. This allows us to constantly evolve and build the skills and efficiencies that our key partners such as Telstra have learned to rely upon”.

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