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Mobile Device Management Mistakes to Avoid for Enterprise Mobility
Managing mobile devices across your enterprise is no longer optional—it's essential. Whether you're supporting laptops, smartphones, or tablets, mobile device management (MDM) helps you keep everything secure, compliant, and under control. In this blog, we’ll explore what MDM is, common mistakes to avoid, key features to look for, and how to implement it effectively. We’ll also cover topics like unified endpoint management, BYOD policies, and how to configure devices across different operating systems.
What is mobile device management and why it matters
Mobile device management is a system that helps businesses monitor, control, and secure mobile devices used by employees. This includes smartphones, tablets, and laptops, whether they’re company-owned or part of a BYOD (bring your own device) program. MDM allows IT teams to configure settings, enforce security policies, and manage apps from a central console.
With more devices accessing corporate data remotely, the risk of data breaches and compliance issues has grown. MDM solutions protect your business by ensuring only authorised devices and users can access sensitive information. It also helps you track device usage, enforce encryption, and remotely wipe lost or stolen devices.
6 mobile device management mistakes that put your enterprise at risk
Even with the best tools, MDM can go wrong if not handled properly. Here are six common mistakes businesses make and how to avoid them.
Mistake #1: Ignoring BYOD policies
Letting employees use their own devices without clear rules can expose your data to risk. Without a BYOD policy, you can’t enforce security standards or control how corporate data is accessed.
Set up a clear BYOD policy that outlines which devices are allowed, what apps can be used, and how data should be handled. Use MDM software to enforce these rules automatically.
Mistake #2: Not enrolling all devices
If some devices are left unmanaged, they become weak points in your security. Unenrolled devices can bypass your controls and access sensitive data.
Make it mandatory to enroll every device that connects to your network. Use automated workflows to simplify the process and ensure full coverage.
Mistake #3: Using outdated management software
Old or unsupported MDM platforms may lack features needed to manage modern devices and operating systems. They can also pose security risks.
Keep your management software up to date. Choose an MDM solution that supports current OS versions and integrates with tools like Microsoft 365.
Mistake #4: Overlooking mobile security settings
Failing to configure security settings like encryption, password policies, or remote wipe can leave your data exposed if a device is lost or stolen.
Use built-in security features and enforce them through your MDM console. Set rules for password strength, screen lock, and data encryption.
Mistake #5: Not monitoring device usage
Without visibility into how devices are used, you can’t detect unusual activity or policy violations. This limits your ability to respond to threats.
Use your MDM platform to track mobile device usage. Set alerts for suspicious behaviour and generate reports to stay informed.
Mistake #6: Skipping regular audits
If you don’t review your MDM setup regularly, you may miss outdated policies or inactive devices that still have access to corporate data.
Schedule regular audits to review device lists, policy compliance, and user access. This keeps your system clean and secure.
Key benefits of mobile device management solutions
MDM offers several advantages for businesses managing multiple devices:
- Centralised control over all mobile devices from a single console
- Enforced security policies to protect corporate data
- Support for multiple operating systems including iOS, Android, and Windows
- Remote wipe and lock capabilities for lost or stolen devices
- Simplified device provisioning and configuration
- Improved compliance with industry and data privacy regulations
How MDM software supports enterprise mobility
Enterprise mobility means employees can work from anywhere using mobile devices. While this boosts productivity, it also increases the need for strong security and control. MDM software supports enterprise mobility by giving IT teams the tools to manage mobile endpoints without slowing down users.
With MDM, you can deploy apps, configure settings, and enforce policies remotely. It also helps you manage laptops, smartphones, and tablets across different operating systems. Whether your team uses iOS, Android, or Windows, MDM ensures consistent security and performance.
5 essential strategies for secure mobile device usage
To get the most from your MDM platform, follow these strategies for secure and efficient device management.
Strategy #1: Define clear user roles
Assign different access levels based on job roles. This limits exposure of sensitive data and ensures users only access what they need.
Use role-based access controls in your MDM console to enforce these permissions.
Strategy #2: Automate provisioning tasks
Manual setup is time-consuming and error-prone. Automating provisioning ensures devices are configured correctly every time.
Use your MDM software to deploy apps, settings, and policies automatically during device enrolment.
Strategy #3: Monitor compliance in real time
Real-time monitoring helps you detect issues before they become problems. It also ensures users follow your policies.
Set up alerts and dashboards to track compliance and take action when needed.
Strategy #4: Integrate with existing systems
Your MDM solution should work with tools you already use, like Microsoft 365 or identity management platforms.
Integration streamlines workflows and improves visibility across your IT environment.
Strategy #5: Train employees on security practices
Even the best technology can’t protect against human error. Make sure your team understands how to use devices securely.
Offer regular training on password hygiene, app usage, and how to report lost or stolen devices.
Practical steps to implement mobile device management
Start by choosing an MDM platform that fits your business size and device types. Look for features like remote wipe, app management, and support for multiple OS versions. Next, define your policies—what devices are allowed, what apps can be installed, and what security settings are required.
Once your policies are ready, enrol all devices and apply your configurations. Use automation to speed up the process and reduce manual errors. Finally, monitor device usage and update policies as your needs change.
Best practices for mobile device management
Follow these best practices to keep your devices secure and your systems running smoothly:
- Enrol every device that accesses your network
- Use encryption and strong password policies
- Regularly audit your MDM setup and device list
- Automate provisioning and policy enforcement
- Provide user training on mobile security
- Choose an MDM platform that supports your current and future needs
These steps help you stay ahead of threats and ensure your mobile environment is secure.
How soma technology group can help with mobile device management
Are you a business with 20 to 1000 employees looking to manage mobile devices more effectively? If you're growing and need better control over smartphones, tablets, and laptops, we can help you set up a reliable system that scales with your team.
At soma technology group, we help businesses deploy and manage mobile device management solutions that protect data, simplify IT tasks, and support remote work. Our team can guide you through setup, enrolment, and ongoing support. Contact us to get started.
Frequently asked questions
How can I manage mobile devices across different operating systems?
To manage mobile devices running different operating systems like iOS, Android, and Windows, you need a unified endpoint management (UEM) platform. UEM tools support cross-platform management, allowing you to configure settings, deploy apps, and enforce policies from one place.
These systems help you manage devices consistently, regardless of OS. They also support enrolling new devices, applying security policies, and monitoring endpoints for compliance.
What is the best way to configure devices for remote workers?
The best way to configure devices for remote workers is through automated provisioning. This ensures each device receives the correct settings, apps, and security rules during enrolment.
Use an MDM solution that supports remote configuration. This allows you to push updates, enforce encryption, and control access to corporate data without needing physical access to the device.
How do I enrol employee devices securely?
Secure enrolment starts with verifying the device and user identity. Use multi-factor authentication and pre-approved device lists to control access.
Once verified, your MDM software can apply policies and apps automatically. This ensures the device meets your security standards before accessing corporate data.
What happens if a device is lost or stolen?
If a device is lost or stolen, your MDM platform should allow you to perform a remote wipe. This deletes all corporate data and locks the device to prevent unauthorised access.
You can also track the device’s last known location and disable access to email, apps, or internal systems. This protects your data even if the device is never recovered.
Can I manage IoT devices with mobile device management tools?
Some MDM platforms support basic IoT device management, especially if the devices run standard operating systems. However, full IoT management may require specialised tools.
If your IoT devices are part of your business operations, look for an MDM solution or UEM platform that includes IoT support. This helps you monitor, update, and secure all endpoints.
How do MDM solutions protect corporate data?
MDM solutions protect corporate data by enforcing security policies like encryption, password rules, and remote wipe. They also control which apps can access business information.
By managing mobile devices centrally, you reduce the risk of data leaks and unauthorised access. This is especially important for BYOD environments and remote teams.
